Welcome to the Closing Experience!

The Closing Experience is the place where you can get information about the upcoming closing on your refinance, find out what you need to do, provide us with what we need to complete your closing, and look up the status of your closing. 

You can:

Take a tour of the closing process as experienced when you are refinancing a mortgage. 

Get a checklist of the things you need to do to prepare for the closing.

Check the status of our preparation for your closing.

Use our on-line response form to send information to the settlement agent.

Use our mortgage payoff request authorization generator to create a letter allowing us to obtain payoff figures.

Send a message to the settlement agent handling your closing.

Use U.S. Department of Housing and Urban Development (HUD) resources for mortgage borrowers.